Solutions

For licensed metering companies

Dozens of projects needing to be read and billed in the same week — and on top of that, audits and disputes. NovuSoft compresses that calendar into one panel: reading runs on the server, field work is assigned from the same place, the period closes from the same place, and every record stays ready for audit.

The daily reality

Six problems, six answers

Each one maps to a screen in the panel.

Period close spreads across a week

The read command is issued from the panel and runs on the server, so dozens of projects finish within the same day. Unread meters fall into a separate list and someone goes on site only for those.

  • Bulk reading per project
  • One click turns unread meters into a field task
  • Reading continues server-side; the page can be closed

Every project's data lives in a different file

Each project in the portfolio sits in one account with its own loop, block and unit structure. You move between them with the project selector.

  • Many projects, one account
  • A project summary that reads like an identity card
  • Bulk setup from Excel

Disputes outpace the answers

Every reading keeps its source, timestamp and returned value, and the unit statement carries the full calculation. Answering a dispute means opening a document, not reconstructing a spreadsheet.

  • History of reading attempts
  • Source: remote, app, Excel, manual
  • Cost allocation statement per unit

Who can see what gets confusing

Users are defined by role and each sees only the projects they have been given. A field technician sees only their own task.

  • Six roles
  • Project-level access
  • Limited field scope

Some projects have modems, some do not

Remotely read projects and manually read ones sit side by side in the same account, and the billing engine is identical for both.

  • Remote and manual in one engine
  • Index import through Excel
  • Mixed portfolio in one panel

Winning a new site is a separate job

Quote preparation, internal approval and customer acceptance live in the same panel. When a quote is accepted, its details carry into the new project.

  • Contact book and item catalogue
  • Approval threshold
  • Signed acceptance

Licensing and audit

Your licence is a responsibility; the software has to carry it

For a licensed metering organisation it is not enough that the calculation is correct — you must be able to show what it was based on and how the measurement was taken.

The calculation follows the regulation

Measured consumption and floor area split, domestic hot water, minimum heating and the rules for units that cannot be measured are each parameters in the billing wizard. Which parameter was used is visible on the statement.

  • 70/30 for central, 80/20 for district systems
  • Minimum heating ratio and the 15 °C rule
  • Comparison and comparable-unit averaging

The statement is complete

Regulation requires measurement dates and values, calculation tables, total cost, allocation ratios, the amount due and the payment deadline. The statement carries all of them.

  • Measurement dates and values
  • Calculation table and allocation ratios
  • Payment deadline

The posting list is fit for public display

Statements must be posted at the building entrance. The posting list carries no email, phone or unit-specific link; the delivery tracking list that does carry personal data is separate and for management only.

  • No personal data on the posting list
  • Separate delivery tracking list
  • Print-ready output

Records are ready for audit

Reading records are never purged and a remotely read index cannot be edited by hand. Which meter was read when and through which channel stays in the archive, and any period can be exported to Excel.

  • An archive that cannot be edited
  • Excel export by period
  • Brand, serial number and first reading date in the inventory

Legal basis

  • Energy Efficiency Law No. 5627 · Official Gazette 02.05.2007 / 26510
  • Regulation on the Allocation of Heating and Domestic Hot Water Costs · Official Gazette 14.04.2008 / 26847
  • Law No. 3516 on Metrology and Calibration
REGULATION 26847LAW 5627AUDIT-READY ARCHIVE

Your own brand

Let your customer use your software

What a metering company sells is not only reading — it is a relationship. Another company's brand does not need to sit in the middle of it.

The panel opens under your name

Your customer sees your brand: sign-in screen, panel logo, corporate colours and domain are yours. The software provider's name appears nowhere.

Documents carry your identity

Cost allocation statements, posting lists and notification emails go out with your logo and contact details.

The app is published from your account

The resident app is published on the App Store and Google Play through your own developer account, under your own name.

Data can stay on your servers

For corporate and public sector work this is often the deciding condition: personal data never leaves the organisation and you are the single point of accountability.

Monthly cycle

A period from start to finish

The one thing that does not change as the portfolio grows is this order.
  1. Projects in the portfolio are set up in one account; units are imported from Excel.

  2. At period end, reading is started for every project.

  3. Unread meters are listed and field tasks are assigned.

  4. Each project's period is calculated in the billing wizard.

  5. Periods are closed; notifications go out automatically.

  6. When a dispute arrives, the unit statement and the reading history are shown.

At a glance

Portfolio
No limit on projects; all managed in one account
Reading paths
M-Bus, wM-Bus, RF, LoRaWAN, RS-485 and the field app
Meter brands
Protocol-level reading; brand independent
Legal basis
Turkish Law 5627 and Regulation 26847
Archive
Uneditable reading records; Excel export
Branding
Panel, documents and app under your own brand

Frequently asked questions

What metering companies ask

We are a licensed metering organisation. Will this hold up in an audit?

An audit asks two things: which rule the calculation followed, and how the measurement was evidenced. On the calculation side, the consumption–floor area split, domestic hot water, minimum heating and estimation rules are parameters in the billing wizard, and the parameters used appear on the statement. On the measurement side, the reading archive is never purged, a remotely read index cannot be edited by hand, and any period can be exported to Excel.

We have taken over sites with meters from several brands. Can we read them all?

Reading is based on the M-Bus and wM-Bus protocols rather than any manufacturer's own software, so heat, hot water, cold water and electricity meters producing standard telegrams are read regardless of brand. You do not need to replace meters on sites you take over.

Can we serve under our own brand?

Yes. The panel opens with your name, logo and domain; statements and notifications carry your identity; the resident app is published from your developer account. If you prefer, the whole installation runs on your own servers and data never leaves your organisation.

Some sites we took over have no modems. Can we manage them here too?

Yes. Where there is no modem infrastructure, the entire reading is done through the field app; barcode matching, instant validation and mandatory photos close the errors manual reading brings. The billing engine is identical, so a mixed portfolio is managed in one panel.